KAISON brand distribution
Build your equipment offering with established KAISON models. Discuss model availability, market requirements, order quantities, and technical support.
OEM / ODM & DISTRIBUTIONYour brand.
Your brand.
Our manufacturing expertise.
Source KAISON-branded machines or develop a private-label product range. Work with our team on model selection, branding, and technical requirements for your market.
TWO WAYS TO WORK TOGETHER
Choose the right supply program.
Private-label & OEM/ODM
Customize branding, packaging, manuals, electrical specifications, and selected appearance details. New designs and functional changes are scoped with our engineering team.
PROJECT PROCESS
From your brief to shipment.
Requirements
Confirm ice type, daily output, quantity, voltage, destination, and compliance needs.
Configuration & quotation
Select a base model and agree branding, packaging, specifications, and commercial terms.
Development
Prepare drawings or prototypes where the project requires a new design.
Sample approval
Review operation, ice quality, appearance, and packaging before bulk production.
Production & shipment
Assembly, inspection, and export packing. Confirm applicable CE, FCC, RoHS, ETL, CB, and NSF documents, with EXW, FOB Ningbo, CIF, or DDP terms as agreed.
After-sales support
Receive remote technical guidance and parts support under the agreed warranty terms.
15 calendar days
Standard samples
35 calendar days
Bulk production after packaging approval
Project-specific
New product development
PROCUREMENT FAQ
Clear answers before you commit.
Can I order KAISON-branded machines or my own brand?
Both options are available. Source KAISON-branded equipment for distribution, or discuss private-label branding, packaging, voltage, and product development for an OEM/ODM project.
What is the minimum order quantity?
Standard minimum orders are 50 units for built-in bin models and 20 units for modular models. Sample orders and initial orders can be more flexible. Share your model selection and quantity for confirmation.
What are the lead times?
Standard samples take 15 calendar days. Bulk production takes 35 calendar days after packaging approval. New product development is quoted according to the project scope. Confirm your production schedule when ordering.
Which compliance documents can you provide?
CE, FCC, RoHS, ETL, CB, and NSF documentation is available for applicable commercial models. Tell us your destination market, model, and final configuration so we can confirm coverage. Factory management system certificates are separate from product certification.
What after-sales support is included?
Parts are covered for one year from the shipment date, excluding filters, water pumps, and damage caused by misuse or transportation. For covered quality issues, replacement parts are sent to a designated address in China, with remote video guidance for repairs.
LET’S FIND YOUR NEXT ICE MACHINE
Talk to GaryTell us what your market needs.
Share your ice type, daily output, quantity, and destination. We’ll help you shortlist models and prepare a quotation.
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